Public Affairs
A majority (67%) of global employees in 26 countries who say they work in a job that requires them to interact with people from other countries indicate the language used most often in those interactions is English. The poll was conducted in an...
Public Affairs
In this report, we explore the past, present, and future of the communications industry. The report is drawn from a group over 40 communications professionals that participated in a day-long session at the University of Ottawa discussing the impact...
Loyalty
Read this Q+A transcript featuring insights from Southwest Airline's Customer Insights Senior Manager who shares how SWA measures, models and manages customer information and research to drive better business results.
Media, Content and Technology
Last year we wondered what the future would hold for the tablet PC. Well, it is almost the middle of 2012 and the tablet PC is gaining more momentum. The majority of internet users now want to own one of these devices and a significant number plan...